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Grouts The Bakers

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FAQs

  • How do I place and order?

    Placing an order is simple. Feel free to browse through any of our celebration cakes and buffets, select your product, add to basket and continue to checkout. If you ever have any problems ordering then please do not hesitate to get in touch where we would be happy to help.

  • Can I order a double number cake with one side chocolate and one side sponge?

    Yes, you can have one number chocolate and one number sponge. Please add a message in the order notes when you check out or send us a message via our contact us page.

  • Can I order a cake without jam?

    Yes, it is possible to order a cake without jam. Please add a message in the order notes when you check out or send us a message via the contact us page.

  • What size celebration cake should I order?

    As a recommendation we would advise the following:-

    Board Size

    Sponge/Chocolate

    Fruit

    8 Inch Square

    20

    N/A

    10 Inch Square

    25

    50

    12 Inch Square

    50

    80

    14 Inch Square

    70

    110

    16 Inch Square

    95

    130

  • How should I store my celebration cake?

    Your cake should be stored in its original box in a cool, dry place until it is required.Once cut we advise storing the remainder in an airtight container. Our cakes are not suitable for freezing.

  • Can you deliver buffets on a Sunday?

    Yes, we can deliver buffets on a Sunday. However, this is subject to a minimum order of £200.

  • What are your delivery details?

    For more information on our delivery please visit our delivery page

  • Where can I find your list of allergens?

    For a full list of our allergen information please visit our Allergens Page.

  • What are your opening times ?

    Our store opening times generally open from 7:30am to 5:00pm Mon - Saturday. For more individual store opening time please visit our stores page.

  • How secure is our website?

    We are proud to announce that our website uses SHA-2 and 2048 bit encryption throughout the website. This is some of the strongest on market and provides you with peace of mind that the transmission of your data throughout our site is secure. For more information on the securing feel free to view more information on the padlock in your desktop browser.

  • What is the best way to transport my celebration cake?

    Your cake should be placed on a level, non-slip surface. Do not transport it tilting on your car seats or balanced on someone's lap.

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